In Their Words
What our clients said.
Clients and family members on what treatment here was actually like.
Why This Page Exists
Choosing a program is a hard decision.
We know that selecting the right outpatient substance use and mental health treatment program can be a tough decision. So rather than describe ourselves, we would rather hand the page to the people who came through our programs and let them describe us.
These are clients and family members writing about their own care. Some appear under a first name, some under initials, and a few are anonymous. Several are shortened, and where a quote skips ahead, an ellipsis marks the gap.
We also keep review profiles on Google, Facebook, and Yelp. Those sit somewhere we do not control, which matters more than anything we could say here. We can ask for a review. We cannot edit one or take one down.
And we would rather you did not take our word for any of it. SAMHSA publishes a plain guide to what quality treatment actually looks like, and the National Institute on Alcohol Abuse and Alcoholism has a step by step method for searching trusted sources and choosing quality care. Ten minutes with either one is worth more than any testimonial, ours included.
You can also check us against the state. The Colorado Behavioral Health Administration licenses behavioral health providers and runs a public directory of them, so a license is a thing you can verify rather than a thing you have to trust.
Why People Came
I needed to be held accountable in order to stop drinking. The Redpoint Center did that for me.
More voices.
Redpoint is a great place to come and focus on your recovery, my therapist was amazing and so were all the other ones. Groups were very inviting and I got great value out of them. I would recommend to anyone looking to start their recovery to come here. Andy at the front desk is a total G.
Redpoint was there before we needed support. They were a resource in helping us figure out our options, both inside and outside of their program. Donnie was extremely helpful in a time of crisis. He and his team offered support as we navigated what steps to take. It was a very difficult time for us and our family and we appreciate all their efforts in helping our family member. It is a great program that provides support, coaching, counseling and continued support after the program. I highly recommend The Redpoint Center and their program. We worked closely with Patrick and Charlie, whom were very supportive. Everyone in this program is very caring and makes the time to discuss every detail. This program truly is a LIFESAVER. We are truly grateful for The Redpoint Center and the entire team. They care and it shows.
Redpoint saved my life without a doubt. I love Donnie, Nikki, Dr Ashbaugh, Sam, Andy, and most importantly Parker. They were there for me in the darkest time in my life, and helped me get into a residential program when I needed it the most. They never tried to rush me out of the program and I left after a year of IOP treatment there, finally able to tackle life without drugs or alcohol. They helped me get through my Grandfather's death in a deeply impactful way and I can never forget that. I love these people, they're angels and they know how to help you start healing.
Taylor from Redpoint has been a Godsend for my 16 year old son. She went out of her way to get him into a residential treatment program even when she stood nothing to gain by doing it. She is the epitome of adolescent care and she actually cares. I went through over 9 other service providers before I was fortunate enough to be referred to her by my son's high school counselors. She came with rave reviews addressing the result of her intensive work with these kids. To work with her proved all the reviews were true. She is a truly caring professional that saves kids.
Tonya is amazing. So kind, understanding, patient and helpful. I would recommend her to anyone. Outstanding. Tonya made sure I had a good plan in place before discharge. Tonya and Mandy made themselves available by phone if I ever need anything as well. Very comforting to have that.
Ashley and I have been together for over a year now. She has helped and supported me immensely! Redpoint has always felt like a safe and comfortable place.
Patrick, thank you so much for your time, assistance and support. Besides being very professional, you are obviously a compassionate person and a kind soul. The Redpoint program seems very well run.
Very personal and caring. Held me accountable in a constructive way.
Nikki and I connected very well. She is caring, supportive, professional, knowledgeable, inquisitive, and cared about my growth with a holistic approach.
Donnie was a huge part of convincing me to come in. Very kind, compassionate and caring about my well being. Dr. Ashbaugh was very kind and listened to my needs.
Safety, care, compassion, understanding without judgment were all key factors to my success. The entire team was outstanding! From the moment you walked in the door and were greeted with a smile at the front desk, to all of the therapists, and even the unseen heroes in the background who are the administrators, and work tirelessly to make sure all of your insurance, medical processing is done to the highest level. … Your care is the number one priority! And the success that I've made shows their dedication.
Rebecca was perfect. She helped me more than anybody has with my recovery.
Everybody was very concerned about all clients' recovery and overall mental health. They did this while having a personality and being able to have a connection with. I heard nothing but good things prior to joining The Redpoint Center and I agree with everything! I would definitely recommend.
Love this place, the staff, the clients, the people in general.
Nikki went above and beyond for us. She was great about communicating with us, very accommodating with scheduling individual and family therapy and it was obvious that she really cares about the patients.
Amazing! Made me so comfortable and truly took the time to learn my background, understand my goals, and created a plan for success. Grateful.
Ashley was very easy to talk to and share very personal things. She pushed me to improve and be my best self.
Choosing Well
How to judge any program, including this one.
Federal agencies have published what actually separates good treatment from the rest. None of it is about testimonials. Ask these of anywhere you are considering.
It is licensed and accredited
Both the program and the people working in it should hold current licenses, and the program should be accredited by an outside body that reviews how care is really delivered. Redpoint is accredited by the Joint Commission, a member of the National Association of Addiction Treatment Providers, and TPAS certified.
The treatments have evidence behind them
Look for approaches that have been studied and shown to work, such as cognitive behavioral therapy, dialectical behavior therapy, and structured counseling, rather than a single proprietary method.
Medication is available where it is indicated
For alcohol use disorder that means naltrexone or acamprosate, and for opioid use disorder buprenorphine or naltrexone. A program that rejects medication outright, with no clinical reason, is telling you something.
It assesses you before it plans anything
A real assessment covers substance use, mental health, physical health, work, housing, family, and legal pressure, because a plan built without them is a plan built for someone else.
The plan is yours, and you can see it moving
Your goals should shape it, progress should be measurable, and it should change as you do.
Your family has a place in it, if you want them there
Family involvement is one of the markers federal guidance names, and it should be your call rather than the program's.
There is a plan for after
Continuing care, aftercare, discharge planning, whatever it is called, it should exist before you finish and it should say what happens if you relapse.
Be wary of a quick cure
Guidance is direct about this. A program promising fast results, or running everyone through the same track regardless of what brought them in, is a warning sign.
In Gratitude
I have immense gratitude for you, Courtney, Tim, Patrick, Taylor, and Dr. Ashbaugh! Life savers! Y'all do incredible work and your genuine care for your patients shines through.
Where To Next
The people and places behind the quotes.
Nearly every quote on this page names someone. The team at The Redpoint Center is diverse in practice and unified in purpose, and these are the pages where you can find them.
Common Questions
What people ask about reviews.
How can I tell whether a treatment program is any good?
Are the clinicians named in these reviews licensed?
Why is there no star rating or average score on this page?
Have these quotes been edited?
What happens if I call?
Start with a conversation.
Every assessment is free and confidential, and nobody on the other end of the phone is going to pressure you. Tell us what has been going on and we will help you work out which level of care fits.