Making a Difference: Q & A with Donnie Hagenbart at Redpoint Center

By January 21, 2021Treatment
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Making a difference in other’s lives can be a rewarding part of getting sober. The Redpoint Center, a highly regarded outpatient treatment center, is a distinctive program that provides easily accessed outpatient services while remaining in the comfort of home. Recently, we sat down with team member Donnie Hagenbart, the Executive Director of Redpoint, to ask him what makes Redpoint special. 

Why the Redpoint Center Program Works

Q: If you had to summarize why Redpoint is successful what would you say?

D: I think what makes Redpoint so unique is how much we dedicate ourselves to creating a program that works for each individual and what they need. Flexibility and compassion are key. For us, it’s about meeting folks where they are and making a difference in their lives right away. At The Redpoint Center, we focus on the individual client rather than checking off boxes. With a flexible program and accessible therapeutic services, Redpoint allows clients to show up while maintaining their daily responsibilities.

Some treatment centers are removed from life – away from society, requiring people to travel and put everything on hold. As many of us know from experience, this isn’t always easy. What’s more, it does not always stick. We need to change the patterns now, in our daily lives. And that can be hard at any point but with a continuum of support in our community, it makes a big difference. 

Q: How do you treat clients at Redpoint?

D: We treat each person as important—because they are. That means working with families to determine how they will access care. It means working with insurance providers to cover the costs and make sure our program is accessible. It also means advocating for clients, sometimes having their insurance providers make exceptions to cover care for people. Whatever it is—we will find a way.

Our team of licensed, caring professionals understands the challenges associated with starting anew while maintaining daily responsibilities and commitments. And we’re here to empower those we serve to find what works for them. As a leading provider of Colorado mental health and addiction treatment services, Redpoint provides a diverse set of skills and tools so clients can safely navigate the challenges faced when experiencing substance use or mental health concerns.

Making a Difference at Redpoint

Q: If you had to comment on why you are part of the Redpoint team, what would you say?

D: I am in recovery and have been in the treatment field for a long time. I know what it is like to feel like a number, to wonder if sobriety is going to work back “in the real world”, and to worry about covering healthcare services. These stresses are thoughts we all have on the path to recovery. It’s natural to be concerned. At Redpoint, we come from a place of understanding and truly walk side by side with our clients so they feel less alone and know they’re being held through it all. We hold people accountable and we do so from a place of understanding. For me personally, I have days where I answer the phone and hear the desperation or sadness in someone’s voice and I know by the end of the call that they feel different. This is what it’s all about for me. We are changing lives, one day at a time. This is meaningful work and I am truly grateful for the opportunity to help others.

Asking for Help

If there is one thing to remember, never be afraid to reach out and ask for help. For all of us here at Redpoint, making a difference means showing up, no matter what. We know, from personal experience, what it’s like to struggle. And we also know the way back. Even if Redpoint isn’t the right fit, we are here to help you find what works best for you and your family. Contact us for a free consult.

If you have questions about The Redpoint Center’s program or would like to speak with an expert, please don’t hesitate to call (888) 509-3153. Free consultations!